Owners
Here, we provide prospective owners and clients with access to any information you may need regarding your property management experience with us!
The Reality of Property Management
Being a landlord can be one of the most fulfilling jobs out there. However, it can also become one of the biggest headaches without the right knowledge. If you've felt like this before, let us be the first to tell you, you are not alone! A 2019 pole found that 41% of roughly 1.5 million landlords had considered selling their rental property due to the stress involved. That's almost 615,000 people! How could so many people be ok with walking away from one of the most lucrative industries? One reason, they weren't prepared.
You Are More Than an Owner
Let's be honest, property owners are so much more than just that. They, including ourselves, are workers, employees, parents, coaches, and much more. Our belief is that property ownership should always be a positive aspect in your life, never something that weighs you down. Your investment should be the key to your financial freedom!
Being a landlord comes with many moving parts. Whether it's time for a lease renewal, performing yearly inspections, or taking emergency calls, it never seems like a one person job to put in every bit of effort a rental property needs. From lenders and insurance, to contractors and plumbers; sometimes a helping hand is all you need!
We Are Here to Help
Leading the way in quality property management since 1981, The Property Connection is here to assist you as you venture into the world of rental real estate. From beginning to end, and everything in between, we've got you covered. With us, you can rest assured that your property is well kept, maintained, and above all, rented.
Many of our competitors will offer you a useless plan with a base fee and additional costs to perform the duties that you really need them to. With a straight forward rate and no hidden fees, you can have peace of mind knowing that we take care of everything and never for an additional fee.
Let's Get Started
Now, there are a few key components to take care of before listing your property on the market. Below we will provide you with our step by step action plan to ensure that you and your property are both ready for what is to come. So sit back, relax, and let's get started!
Step One - Making The Decision
While this step may seem obvious to most, it is important for all parties involved to coincide and agree to renting the property. Any questions, concerns, or comments should be vocalized by all parties to ensure that everyone will be satisfied with the experience that awaits.
Step Two - Determining The Condition
To provide both you and your future tenants with the best experience possible, it's important for your property to be at it's best when leasing it. Our recommendation is to take a critical eye when preparing your property to rent. Imagine as though you are going to be residing there and ask yourself if you would be satisfied. A few sample questions to ask yourself may be:
Do all drains function properly?
Is there any visible or underlying damage to the unit?
Do all provided appliances work in a proper fashion?
These simple questions can save you both time and money in the long run! You would be surprised what one dripping faucet can eventually lead to.
Step Three - Making Repairs
Coinciding with determining the condition of the property, any major defects found during this time should be resolved in a proper manner. Minor things such as a small chip in tile flooring or a pin-hole from a previously hung poster are not the primary concern, as we will note this on your property inspection prior to placing a tenant.
What should be repaired?
Leaking Faucets
Broken Windows
Faulty Door Locks
Holes In Drywall
Old Smoke Detectors
And other safety or noticeable defects.
What doesn’t need to be repaired?
Small Flooring Chips
Scuffs In Countertops
Minor Paint Chips
and other defects not associated with the health or safety of your tenants.
Step Four - Reaching Out
Whether you’ve already decided on The Property Connection or are still shopping for a management company, it’s important to understand who you are signing a contract with. Should it be company values, how they operate, or their proximity to the property, it’s important to hire a company that aligns with your idea of a management provider. A few useful questions to ask a potential manager may be:
How are emergency calls or repairs handled?
What is included in the respective rate?
What isn’t included in the respective rate?
What is the minimum management fee?
How do you qualify a tenant?
Asking these questions will help draw a clear picture of the company you’ll be working with. Be sure to communicate any specific requests to your manager so they are aware of any additional services you may need.
Step Five - Having Your Property Managed
Now that you’ve signed with a property manager, it may seem as though you need to be involved at every moment. While it may seem counterintuitive, this isn’t the truth. A property manager is hired for their skill and knowledge, and will only act in your best interests. A good practice is to maintain an open line of communication with routine contact points to receive any updates or to provide necessary information. In the event that an important matter needs to be addresses quickly, a manager will reach out to you to come to a resolution as soon as possible.
Enjoying The Benefits
At the end of the process, your property will be in good hands. Enjoy spending more time on the things that matter most and know that we have you covered!
How Much Could Your Home Make You?
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A property management company is a person, or group, that oversees the day to day operations of an owner’s rental property while adhering to all state and local ordinances. From collecting rents, facilitating maintenance, serving notices, performing inspections, and much more! We do the work, so you don’t have to!
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A good manager stands out by being the one who is honest and direct with their client, all while caring for the people they work with. Many of our competitors have a “we’ll get to it” mindset, which doesn’t fly with us! We prefer to handle matters as soon as possible and always strive to maintain an open line of communication between our agents and you, our owners.
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It’s not uncommon, as an owner, to feel as though your current management company doesn’t have your best interest in mind. Many owners can find themselves in need of a new property manager at a moments notice. Whether to continue taking care of the day-to-day matters, put a qualified tenant in place, or just to reduce the workload. Whatever your situation may be, we’re here to keep your property maintained, up to code, and profitable!*
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Since our founding in 1981, The Property Connection has been a leading management group throughout the High Desert. With all of our agents being fully licensed through the state of California, and our utilization of all technological resources, you can be sure that your property will be managed with true quality and care.
MANAGEMENT AND SET UP FEES
Our fees are 10% of rents collected. To fill a vacancy is 40%. There are no additional fees for work orders performed by outside vendors or sub-contractors we use for the regular maintenance of your property. Interior inspections, move in and move out inspections, and drive bys are included in this rate structure. There are no additional fees for court appearances in UD actions. We do charge a nominal fee for the preparation and service of notices to tenants in the event of sales of the property managed and for meeting appraisers at the property. To fill a vacancy only, with no additional management, is 75% of a full month’s rent. A written walk thru of the unit is available for $150.00, should you need our company to provide this service for a tenant’s move-in.
PROPERTY CONDITION
Rental property must be in rent ready condition. Stucco and trim to be in good condition. Roof is to be free of leaks. All windows and screens to be in good condition with locking mechanisms. All exterior lights to be in good condition and in working order. Sprinkler systems if any, must be in working order. Septic system to be in proper working condition. All interior walls to be in good condition free of marks, touch up spots, etc. Carpets are to be clean and in good condition. Vinyl to be in good condition. Small cuts or gouges from appliances are acceptable. All lighting fixtures to be in good condition and working order. Window coverings to be in good condition. Heating and Air units to be in proper working condition with clean filter. Fireplace if any, shall be in a safe and operating condition. Working smoke detectors shall be working order at entry to all bedrooms and hallway. All entry doors shall have lock and deadbolt in proper working condition. Locks will be re-keyed between tenants. If property condition is such that additional work is to be performed to make it rent ready, then a charge of 10% of invoices may be charged by TPC to oversee and execute agreements for said work.
TENANT QUALIFYING
TPC firmly believes that the key to avoiding potential problems can greatly be diminished in the qualifying of potential applicants. We run a credit report and criminal background check on applicants 18 or over that will be residing at the premises. The cost of which is paid for by the applicant. The credit report must contain more positive credit than negative numerically. We are most interested in the last 5 year period. We will accept those with a bankruptcy or foreclosure if there has been reestablishment of credit and no new negative credit. Income of double the rent amount that can be verified through income tax forms or payroll stubs. We attempt to verify past rental references when possible but have found this can be unreliable.
RENT COLLECTION AND NET PROCEEDS
Rents are due on the first day of each month and late charges shall be assessed to the tenant if rents are not received by the 5th day of the month. A Three Day Notice to Pay Rent or Quit will be served at this time at a cost of $30.00 to the tenant. TPC retains the late charges and service fees that are assessed for additional staff time in collection of rents and or for court time, if it becomes necessary. Late rents are to be paid in Cashier’s Check, Money Order, or Cash only as not to delay Net Proceeds to the Owner. If, after all attempts to collect rent have been exhausted and the tenant has not paid or vacated the unit we will contact the owner before proceeding with an Unlawful Detainer action.NET PROCEEDS TO THE OWNER ARE DISBURSED AND ELECTRONICALLY DEPOSITED INTO THE OWNERS BANK ACCOUNT BY THE LAST BUSINESS DAY OF EACH MONTH.ALL OWNERS ARE E-MAILED A STATEMENT MONTHLY.
CASH FLOW
In most situations TPC will have monies on hand for normal operating costs and repairs from rents received. However, a situation may arise when the unit is vacant or rents do not cover costs that TPC must request that the owner to forward monies to cover these expenditures. TPC will expect the owner to forward these funds in a timely manner. TPC cannot front these costs for the owner.
CONTRACT
Our management contract is for a minimum of one year. We will gladly provide you with a copy to read prior to the contract being initiated so as to avoid any misunderstanding. One important provision is a Cancellation Fee if the contract is cancelled by the property owner prior to the one year termination date.
GUARANTEE
The management of rental properties is not without risk. The Property Connection does everything we can to provide the owner with the best management of their property. But, we cannot prevent nonpayment of rents that could lead to an eviction or physical damages to the property. We do everything within the law, and our power, to prevent this but we cannot guarantee that it won’t happen.
Why Use A Property Manager?
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When dealing with rental properties, ensuring you are always acting within the law can become a hassle. From rent caps to eviction moratoriums, new regulations are constantly emerging. As a management company, we keep up on every bit of code to ensure your property is in compliance with the rules of your local jurisdiction.
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From contractors and plumbers to landscapers and pest control, we have someone for everything. Have a vendor you prefer to use? Let us know and we’ll take care of the rest!
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Managing a property all on your own can be a daunting task. Emergency calls, 1099’s, inspections, and more can be a heavy addition on top of the daily stressors that life has to offer. Our job, and our goal, is to take all of those stressors and eliminate them for you. So you can focus on what matters most, and let us take care of the rest.
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By using a management company to handle your investment real estate, you aren’t just taking the stress off your shoulders, you’re employing a group who knows how to handle each aspect of management. So sit back, relax, and know that your property is safe with us!
